Our shop policy is in accord with International laws and comply with the GDPR ( General Data Protection Regulation).
We accept cancellation:
you wish to cancel your order, please email us immediately.
cancellation and modify are accepted within 5 hours ONLY. 10%
cancellation fee applies.
Shipped orders cannot be cancelled.
We accept returns:
- Just contact us within: 14 days of delivery
- Ship items back to us within: 30 days of delivery
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Made to order items
- Custom or personalized orders
- Items on sale
We don't accept exchanges.
Please contact us if you have any problems with your order.
Condition of accepted returns
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Due to the professionalism we work with and handmade character of our work complaints of the kind " item as not described" will not be accepted.
We love what we do.
We respect our customers.